[Resolved]  HDFC Bank — Settlement made on 2013 My credit card a.c 4346********3261 and my SB A.C 5010******1221 Thayapurayil Prasad

Address:682021
Website:indian consumer complaint

I was working with hocl/ ambalamugal/ cochin since 13/1/1993&holding a post of dy. General manager/prod.
Ii was holding your credit card with the above mention number since 2008
As my father mr. T. P. Kunhiraman was hospitalised at amrita hospital due to cardiac arrest was icu for 3 weeks finally he died on 9.9.2009. I had to pay a bill of 8.65 lakhs.
Due to these crisis i cluld not my card dues in time so after taking a settelment through your executive mr. Riyas hdfc ekm ph.[protected]. I have settelment as per request for 12 thousand rs, but there was a delay of paying the last amount of 450 rs for 3 months.
Even though after this payment letter came from bank for which when approched riyas he told me in card is settel and he replied to the concerned person. So as per mr. Riyas words i have taken into granded card settelment is complete.
As iwas getting my salary for 12 months, i compelled to resign topay my house loan dues which was 7.26 lakhs which is under the case for settelment.
After my resignation my pf amt from company was credit it to the above said hdfc acct. Which you put a 109, 573.60 and also you have debited the amount on 1/9/2016.
I kindly request you to give back the amount which you have debited. I will wait for 3days, other ways i will register a complaint to the banking ombudsman. Also i will publise this mater in media like t. V channels and news papers, as just for delay of 4 months for paying 450 rs you have debited 109, 573.60 rs. For cheating me in this critical financial period. Thayapurayil prasad. Ph. [protected]. (My old no.[protected]). 13g tower of faith valathol jn. Thrikkakara ekm.
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Oct 9, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
HDFC Bank Customer Care's response
Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance
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