[Resolved]  HDFC Bank — settlement of credit card

Address:

New Delhi, Delhi, 110033

My credit card outstanding was approx 3.5 lakhs to clear the dues that i have initiated the settlement process and the bank has confirmed me that the settlement amount is rs 2.33 lakhs which i have to pay is 6 installments

Initially, the recovery person who was approaching from bank side for the collection of installments has taken the first 2 installments as per the amount mentioned in the settlement confirmation letter.

At the time of 3rd installment, recovery person told me that sir you have to pay only 15000 as the remaining amount has been converted in 10 installments by the bank, we insisted to the person to take the amount which is mentioned in the settlement confirmation letter but he replied that he can take only that amount which bank has asked him to take.

Post that i paid the amount as informed by recovery person in remaining installment.

I have paid the 2.33 lakhs in the installments mentioned by a bank or their representatives then the same recovery person confirmed me that my settlement is completed and i will get the confirmation letter asap

I waited for a month period for the confirmation letter but when it was not delivered i approached the bank for the same but bank people are saying that my settlement has been canceled and i have to pay around.2.68 lakhs more to get the noc.

Kindly help.