[Resolved]  HDFC Bank — short credit of interest on maturity of fixed deposit

I have lodged above fdr on 05.07.2017 duly discharged and request to encase the fdr on maturity i. E. On 06.07.2017 and credit my saving bank account no.[protected]. But bank has encased the fdr on 05.07.2017 it self and deducted the amount of rs.5354/- as pre maturity penalty. I had spoken several times to branch manager as well as my relationship manager that i am not at fault how you can deduct the amount as i have instructed to encase the fdr on maturity and not ask for pre-maturity encasement, but no satisfactory reply was received. Then i also dropped mails to ceo/ chairman of hdfc bank mr. Aditya puri, which has also not made any yield.

R k modi
Mobile:[protected]
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Oct 12, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concerns vied ref no:[protected] and will get back to you in 3 working days.

-Bejoy
HDFC Bank Customer Assistance
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