[Resolved]  HDFC Bank — Should I trust online transition??? Modi ji what do u say?

Address:Srikakulam, Andhra Pradesh, 532001
Website:FreeCharge and HDFC

With Modi ji inspiration I told my father to use bank through transition for his daily life payments. But he doesn't trust online banking services.
In this situation I used his card (under his knowledge) for FreeCharge money so that it may helpful for future use but today morning with out my intervention there is a transition has gone where 1000rs has been charged to my father card which made confused me and him about this transition as it is made early morning 5 (we were still in sleep).
This was known through a message to my father mobile
"Thank you for using your HDFC bank CREDIT card ending 3503 for Rs.1000.00 in MUMBAI at FREECHARGE77252 on[protected]:05:56:12."

This made my father that he is right and I am wrong, I feel soo embarrassed with this situation.i made a small search about "FREECHARGE 77252" in Google as I saw this problem is only going to the HDFC credit card holders who is using FreeCharge, But none of them where aware(customer and FreeCharge company) at what services they were used. The FreeCharge customer care member told that there is same problem with HDFC card holders of their freecharge customers. So he told not to use HDFC credit card for transition.

Give me a correct explanation for this
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Feb 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, card and registered contact details.Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance
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