HDFC Bank — Showing Unknown & Unauthorized Transaction in My HDFC Credit card

Respected Sir,

Sir, as per my Current Month outstanding amount statement show "39460" Rs. Unknown & Unauthorized Transaction in My HDFC Credit card on Date of 05/March/2021. I search and Check all My Transaction related SMS on my Registered Mobile Number, but as per the Current Month outstanding amount statement showing "39460" Rs. to "TATA CHEM CONSUMER CO-OP SAMBHAL", But in reality, I didn't pay the amount, but the same date I paid 390 INR. by the Card vie WIFI mode for fill Petrol in My Activa 125 model Scooter, I Kept the payment slip from the Petrol pump Vendor,
I call to HDFC Care center but they told me, We Block my Current Credit card and raised my concern about the Transection, they already sent me New credit card Request but told me to contact the Cyber cell and get FIR against the Transection.
Sir, they Confusing me for Solve my this issue.

please Solve the issue...
+1 photos
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32735
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information