[Resolved] HDFC Bank Smart Buy — Not posting the cash back as promised

[Resolved] HDFC Bank Smart Buy — Not posting the cash back as promised

S.Madhusudhanan from CHENNAI, Tamil Nadu Jun 27, 2021 Jun 28, 2021 This thread was updated on Jun 28, 2021

There are a lot of offers mentioned in Smart buy. I have registered for 2 automatic bill payments and for that they mentioned the Amazon voucher that. They didn’t mention when I will get that offers, enquired about the same with customer care of smart buy told me that they don’t have any idea about that offers as it was dealt by HDFC bank and they are responsible for flight booking. So use of dealing with this. I suggest not to get trap in these offers and flight booking Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 28, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the cashback. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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