HDFC Bank Smart Buy — Refund not processed even after 2 months

Address:	560103
Website:	smartbuyoffers

I had booked a fight ticket on 05.01.206 which got failed but the money was debited. I have been calling smartbuy customer care everyday but nothing has happened till now. I specially want to mention these customer care agents names.
1. Akshita- Very rude and she hung up my call
2. Mohommad- Always transfers my calls to other agents.
3. Lavanya- She is so irritating that she keeps on repeating the same line, doesnot try to understand the customer.
4. Dave- Told me that he is the manager and he will handle this and I will get the money in 24 hours which never happened.
5. Akash- Told me he is the senior most person there and he ll make sure that I get the money by evening which never happened.
And there are many others.

These are all a bunch of cheats and this company is a big fraud. They think customer is a fool and after some days he ll stop calling them.

If you people have little humanity left in you and you understand that this is customer's hard earned money. Refund my money.

HDFC Ref No. [protected]