[Resolved] HDFC Bank — Smartpay facility | |||
I am a HDFC credit card holder. Without giving any notification HDFC added my billers to Smart pay and started paying bills by their own without taking any permission from me, which I wanted to pay after someday after doing some analysis of wrong amount charged. I believe this is a ridiculous facility of HDFC as its sucking blood of customer to do all reversal process after a wrong bill is paid by HDFC with even informing. They should at least ask the account holder first. Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 26, 2016 HDFC Bank Customer Care's response Dear Customer, Request you to provide us your customer Id/credit card number, issue details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU26091601 in the subject line. Our concerned team will get back you. -Natasha HDFC Bank Customer Assistance | |||
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