[Resolved] HDFC Bank — sms

megh chhaya

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat, 390016

Received sms -
Dear customer mandate reference no. Hdfcxxxxx issued to hdfcltd with value of rs. 40000 and frequency month is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate and neither my agent explained about this???
All i have signed-up for is emi which gets deducted every month end...
The mandate amount is nearly 6 times the actual monthly emi...

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Jul 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

HDFC Bank Customer Care's response Dear Customer,

You are requested to be in touch with HDFC LTD. At e-mail ID - [protected]@hdfc.com for resolution of your query/complaint. Alternatively, please Click here (Link - https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Manoj
HDFC Bank Customer Assistance