HDFC Bank — Spend based promotional offer not delivered properly

Address:

JANAKPURI, NEAR AXIS BANK, Delhi

Hello sir,

In month of Feb i have received this email. in May they have given me some offer but it was what was promised.

In a promotional offer HDFC bank asked me to spend 2.5 lakhs from my credit card and once i do they will be giving me discount vouchers.

As mentioned in the offer email I have spent more than 2.5 lakh for qualifying but. All i was delivered in the name of promotion is garbage.

here is the offer terms and conditions link, but after the dispute they have removed the page.

https://offers.smartbuy.hdfcbank.com/offer_details/credit-card-and-easy-emi-offe...⇄

I have attached the screenshot of offer email and terms and conditions.

First image contains what they have given to me you can see its 500 each discount vouchers max.

second image is the offer email. which clearly says 4000 discount for various brands.

third and forth are terms and conditions. in which its not mentioned that HDFC will be giving me 500 each discount vouchers, but it is mentioned that they will give to those customers who have received the offer email. in the table its clearly shown for customers receiving 4000 discount vouchers how can they redeem. (by spending additional amount)

For this I have send them a lot of email but HDFc is denying to deliver what they have promised.