[Resolved] HDFC Bank — ssy account opening

ritesh dhal

Address:

HDFC Bank LTD, Sy No 183/3, Sarjapura Rd, Anekal, Bengaluru, Karnataka 562125

I am an existing customer of hdfc bank. I visited the dommasandra hdfc branch (Bangalore) to open a ssy account on 8/11/2019 but as of today no updates on the same. The initial deposit amount to open the ssy account has been deducted long back. The staff in the branch are not able to help. Based on hdfc bank's reputation and services, this is least expected. I would like hdfc bank to take appropriate action to open the ssy account asap.

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Dec 31, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Comments

Ashikesh Shah

Sep 10, 2021

They take months and months and still there is no update, not even customer care numbers have any clue neither the branch. Most pathetic experience

Ashikesh Shah's reply, Sep 10, 2021

And usually the give response like will update in 4-5 days and then you just keep following

Ashikesh Shah's reply, Sep 10, 2021

I have applied to open SSY account in HDFC BANK Chinchwad Pune branch since July 2021. So many follow ups and branch visits still the account is not created and no one has any clue they just give you further dates for follow up. Branch executive and relationship manager do not even care to update and gives fake updates in system that we tried calling you. Never had such pathetic experience in 10 years of banking service with HDFC.
Even they are not ready to provide escalation email id of some superior person with whom one can follow up