HDFC Bank — staff misbehavior at dewas branch

Infoconic technologies

Address:

HDFC dewas branch at malwa shehnai garden

This is the complaint about worst behavior by security guard "akil shaikh" at dewas branch hdfc. Due to corona virus safety precaution i pushed and pulled up the atm door by feet due to unavailability of hand gloves. He mis-behaved very badly and shouted at me 2 times during midnight at 12:40 am. Request branch manager to take action against him otherwise i will close all my hdfc accounts very soon.

He forced me 3 times to touch the atm door with naked hands and shouted very loudly and said not to touch the feets. I said i don't have gloves today and i can't touch the door because of corona virus safety precautions.

Complete incident is recorded in camera inside atm room. His name is akil shaikh and posted as security guard at atm room

Thank you

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Apr 15, 2020

Updated by Infoconic technologies sorry but i don't have any reference number and please don't make this complaint very complicated... please arrange a call back for me so i can share my live experience and incident .

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Infoconic technologies

sorry but i don't have any reference number and please don't make this complaint very complicated... please arrange a call back for me so i can share my live experience and incident .