[Resolved] HDFC Bank — staff misbehavior-hdfc bank cybercity gurgaon | |
To, Branch manager, Hdfc cybercity, Gurgaon, haryana This should be under your concern that i wanted a salary account, so i went to hdfc, cybercity on 18th feb'19. The man who was responsible for opening the salaried acc, (I can not remember the name but his name was something like veer das), he sits at the left most corner as you enter behind the helpdesk. First, he straightly told me to come in the morning hours the next without telling me what documents i should bring. I asked him about the documents, after that he told! Irresponsible behavior! Next morning i came there at 10:45am. He directly and in a insulting way told me to go back and said "madam aap ab kal aana". I came there from really far and had reached there during morning hours as told by him and he denied and said the guy who creates acc has left at 10 am. I couldn't understand as the bank itself opens at 10 am. Then he asked me to come the next day, i told him that i will be on leave due to some personal work, so i will be coming day after tomorrow, then this guy and his colleagues started commenting and making fun of me. He said "madam agar office aana nahi hai to salary account khulate hi kyun ho" which was insulting and i saw all of them laughing. Even after troubling me everyday he didn't have a solution for my problem, it was me who asked for concerned person's contact number and other details. Cybercity branch really sucks because of such staff! Luckily, i have a hdfc branch near my home now and the staff there is very helpful! So, i can tell that its not about the bank, its the about those few ill-mannered staff. Thankyou Was this information helpful? | |
Apr 4, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 26, 2019 HDFC Bank Customer Care's response Dear Customer, Please share with us the complete address of the Branch & your contact details. Visit here https://goo.gl/eXiVgB for help with branch address. Of course, all your details will remain confidential. -Anay HDFC Bank Customer Assistance | |
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