[Resolved]  HDFC Bank — staff misbehavior-hdfc bank cybercity gurgaon

To,
Branch manager,
Hdfc cybercity,
Gurgaon, haryana

This should be under your concern that i wanted a salary account, so i went to hdfc, cybercity on 18th feb'19. The man who was responsible for opening the salaried acc, (I can not remember the name but his name was something like veer das), he sits at the left most corner as you enter behind the helpdesk. First, he straightly told me to come in the morning hours the next without telling me what documents i should bring. I asked him about the documents, after that he told! Irresponsible behavior!
Next morning i came there at 10:45am. He directly and in a insulting way told me to go back and said "madam aap ab kal aana". I came there from really far and had reached there during morning hours as told by him and he denied and said the guy who creates acc has left at 10 am. I couldn't understand as the bank itself opens at 10 am. Then he asked me to come the next day, i told him that i will be on leave due to some personal work, so i will be coming day after tomorrow, then this guy and his colleagues started commenting and making fun of me. He said "madam agar office aana nahi hai to salary account khulate hi kyun ho" which was insulting and i saw all of them laughing.
Even after troubling me everyday he didn't have a solution for my problem, it was me who asked for concerned person's contact number and other details.

Cybercity branch really sucks because of such staff!

Luckily, i have a hdfc branch near my home now and the staff there is very helpful! So, i can tell that its not about the bank, its the about those few ill-mannered staff.

Thankyou
Was this information helpful?
No (0)
Yes (0)
Apr 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please share with us the complete address of the Branch & your contact details. Visit here https://goo.gl/eXiVgB for help with branch address. Of course, all your details will remain confidential.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information