HDFC Bank — still fastag not delivered

JUBAIR MALIK

from Mumbai, Maharashtra

Address:

MOH-JALAL NAGAR SALEMPUR ROAD GAJRAULA, Amroha, Uttar Pradesh, 244235

Hi,
I had applied for HDFC FASTAG, for my vehicle no. UP23AA1386, online on 23th Nov. On 23th Nov, I received a mail saying that the fastag has been issued and the customer ID and wallet id was provided. On 28th Nov a message was received saying that the wallet had been created and the fastag would be sent in 3-4 days. Since then there is no despatch confirmation for the fastag. The customer care number is always busy and useless.
Please provide the despatch status of my fastag. I'm facing problem on daily basis. Please ressolve the issue on priority basis.

Regards

Jubair Malik

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HDFC Bank customer support has been notified about the posted complaint.