[Resolved]  HDFC Bank — Subject: request for reversal of charges for non maintenance of account.

Address:400092

I Chintan Tanna having a savings account number [protected] and [protected] along with FD in Chamunda circle Borivali west – Mumbai Branch hereby request you to reverse the chrages levied in my account due to non maintenance.

The reason being account was in debit freeze mode from November 2015 to May 2016.
I was a guarantor in a personal loan for one of my office colleugue in Janseva Sahakari Co-operative bank borivali west.

Due to default in his personal loan the Janseva Sahakari bank instructed HDFC Bank to debit freeze my account as i was a guarantor in his loan. Account is in normal mode from this month June 2016

For the said reason i was unable to transact in both the accounts and non maintenance charges amounting to Rs 5000 approx has been debited.

Hence request you to reverse the said charges as a service gesture considering my past record in your bank. I assure you that since the account is now operative; the balance will be maintained in both the accounts.


Thanks & Regards,
Chintan Tanna.
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Chintan,

We understand our branch official Ms. Bertha Fernandes has contacted you and addressed your issues relating to charges.

Please feel free to write to us at: [protected]@hdfcbank.com mentioning ref id TTU[protected] in the subject line for any further assistance / clarification and we shall be glad to assist you.

-Bejoy
HDFC Bank Customer Assistance

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