[Resolved] HDFC Bank — Surcharge on fuels | |||
Hi This is poor response from HDFC bank. No response from escalation dept . Raising so many tickets, they are not responding. Without my authorization, the bank deducted 28.75 Rs. for fuel surcharge. Even central govt said no bank should charge additional charge if cards are used in fuel stations. Even other banks giving offer if we use cards. What is wrong with HDFC.? What is digital then if you are making fine on the customers ? Then HDFC have to fill all the ATMs with cash..?! Always no cash..how we can fill fuel then with cash ? This is frustrating ... Please revert me back the charges immediately. I cant keep sending tickets. Was this information helpful? | |||
Feb 4, 2017 Complaint marked as Resolved Got the money back today
thanks HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 04, 2017 HDFC Bank Customer Care's response "Dear Customer, I request you to share your account/ card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance" | |||
Add a Comment | |||
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment