[Resolved]  HDFC Bank — suresh moghe

Address:400104

Sir/ madam
I have paid 500/- from my bank of india savings account for hdfc fastag sticker on 28th of november-2019. I have not received any email / acknowledgement / call. Either return money or send us the fastag sticker.
Reference witch i received from bank after debit mony from my account is "boi - rs 500 has been debited to your ac xx4035 from pos-hdfc bank ltd fastag on 28-11-19."
This is worst ever way to get hdfc fastag. The email id for complaints given by bank is not a valid one and the customer care number is a useless one. No one responds to it.
Request someone from government to intervene and make a smooth way for getting fastag. It doesnot make sense charging double the toll fees after dec first instead address these kind of issues first for customers
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Jan 2, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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