[Resolved]  HDFC Bank — sweep in facility

Address:

Mumbai City, Maharashtra, 400019

In march 2018 i tried to activate sweepin facility in ac no [protected] savings ac matunga mumbai branch
But it being a joint account i was asked to get a joint application.
I provided the same by personally visiting the branch but they said my wife will have to personally visit the branch. I requested them but two staff spoke to each other and internally decided that both applicants need to visit the branch for joint application for sweepin facility in jointly held fixed deposits. I requested them that i had inquired only one day before taking the application but staff insisted to get my wife. I also told them she is a working woman and will not be able to visit your branch. All the time and for all such things they have only one motto: both holders have to visit the branch. As if the branch is gold studded or a temple or some taj mahal which customers love to visit again and again. For several requests i have sent my staff too but they have problems in that too. On one hand banks like axis are providing at your door service and hdfc is behaving pathetic. Since past 2months i have written online complaints and via letter but all they send is automated replies