[Resolved]  HDFC Bank — tanishq cashback not received

Address:

Mumbai City, Maharashtra, 400078

I had purchased jewellery from tanishq on 9th sept 2018 for amount 74421 using my hdfc bank credit card. As per in store communication there was offer on hdfc bank credit card as per which 5% cash back was given to the customer with upper limit of 5000rs. As per my bill i was suppose to get 5% as cash back - amt 3721.05
It’s been over two months and i have still not got the cash back. I want to escalate this issue and claim the money
Since i had other cards which too had better offer but i opted for hdfc due to the offer. All the bill payment is done on time and more over return period of the jewellery is over. Thus there is no reason why cash back is not credited