[Resolved] HDFC Bank — tata sky recharge not done

Sulabh Khare

from Indore, Madhya Pradesh

Address:

462016

I have done the payment through hdfc payzapp for tata sky recharge. Transaction has been done but recharge didn't happen. 2nd time this is happening with me. There is a serious technical issue of payzapp and tata sky. Refund my money asap. Customer care phone is also kept busy all the time.
I am attaching the transaction screen shot for the reference. It has all the detail. Very disappointed with the service of hdfc bank. Same problem continues with so many months.

+1 photos

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May 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2018

HDFC Bank Customer Care's response Dear Customer,

Your recent experience with us is unfortunate and we deeply regret it. Allow us to redress the issue by providing your registered contact and transaction details at http://bit.ly/2aJ9wGW . Mention Reference ID PZ[protected] for us to assist you

Anay,
HDFC Bank Customer Assistance