[Resolved] HDFC Bank — telecaller

Subhabrata Seal

Address:

Khordha, Odisha, 700060

A certain lady called from [protected] regarding issuance of new credit card. She asked my age, income and dropped phone on my face, in such a way that gave me a feeling "you are not that good enough!" i called her back and requested to check her behaviour. She shouted on me asked me to keep the phone. Truecaller search found the name of 'ranjit da.'

Who are those people calling from personal numbers? Frauds? Or did you appoint agents as such.

If so, please retrain that person.

I am your so called, 'preferred customer, ' maintaining an entire 'green record' with you. This much cooperation i may expect from you.

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Jan 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed with regard to your credit card and we wish to inform that the mentioned number 987XXXX173 shared does not belong to HDFC Bank or its authorized agency. We request you not to disclose any sensitive information related to your card account. We request you to contact our Debt management officers at[protected] / 40372303 for further assistance in this regard.

-Anay
HDFC Bank Customer Assistance