[Resolved]  HDFC Bank — telemarketing person abusing

Address:Pune, Maharashtra, 411067

I am not a customer of your bank/ organisation.
Your company has got all our phone numbers, personal details and feel free to call us anytime to sell your products.
Today morning a lady from your company called up and when instructed that we are not interested, she starting abusing me.
Moreover she has my fathers number too, and did the same with him.
On asking her name, which branch shes calling from she didn't answer the same.
Continuously she is calling me finally i had to put her number on dnd.
The said mobile number is+91 [protected].
Kindly look into the matter seriously as your tele callers keep disturbing us and we are not here to listen to your abusive language.
And we are not interested in doing business with such a company whose staff is uses un parliamentary language.
Its a shame on such an organisation whose staff doesn't know to talk without abusive words.

Telecalling is an offence as you have taken my number without my consent.
Trai has strict rules for the same.
Also it is a criminal offence as per indian law, calling up someone and starting to abuse, what sort of a company hdfc is???


Kindly look int this matter seriously and firstly kindly stop disturbing us with your useless calls and mails.
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Nov 1, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
HDFC Bank Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. Please share with us the caller details and your contact number on which the call was received with the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Customer Mandate reference no: HDFC[protected] issued to KOTAK MAHINDRA BANK LTD with value Rs. 21512.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

I am not able to understand.
Please explain briefly the msg.
My card number is [protected]. My outstanding was 20k i was make the emi last two month Ago .i already pay 2 emi . My emi make emi 3535this amout already paid.my bill generate 9k more

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