[Resolved] HDFC Bank — terminal paper roll

Dasa Vegad

Address:

Junagadh, Gujarat, 362266

We have a credit card swipe machine (Edc m/c) at our petrol pump (R. O) with tid no. 28039086 we are doing business of 5-10 lakhs with the machine. We almost require 2 paper rolls per day for the transactions to print. Kindly guide what should we do as this is a petrol pump, hence the usage of the rolls is more. Or else we may be forced to stop the usage of edc m/c.

Description: paper roll related /paper roll request
Tid number 28039086
Roll
Contact person : mahakali petroleum

Contact number : [protected]
Contact address : veraval junagah highways.
Nh 8d road dari near divine hotel ta veraval dist gir somnath 362266

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Apr 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We have an in-house, dedicated, customer service team, which troubleshoots in case you need any assistance on the machine operations, rolls, chargebacks, reports, etc. In case you need any assistance on the EDC machines installed at your outlet please call us up at (STD Code[protected].

-Manoj
HDFC Bank Customer Assistance