[Resolved] HDFC Bank — Termination of Credit Card | |
Dear team, I am Somashekhar P K, Having HDFC credit card ending with 2614, has paid all my dues on 5th April and sent an Termination of Credit Card service request on 5th April. But HDFC bank has not Terminated the card. Again they have sent bill for the month of April with an GST amount on 2 rupees though i have not maid any purchase on that Card. Upon questioning they claim that they have note received termination request. Also bank is asking me to pay the due which I have not made any purchase on the card. I request you to please help me to get terminated the HDFC credit Card. Date of the incident: 5th May 2021 Resolution: Termination of Credit Card Card number ending: 2614 Thank you For your support Was this information helpful? | |
Oct 12, 2021 Complaint marked as Resolved After loging complaint in this portal. HDFC bank has finally closed the credit card which was not done with HDFC customer care since 3 months. HDFC Bank customer support has been notified about the posted complaint. Verified Support May 08, 2021 HDFC Bank Customer Care's response Dear Customer, We understand from your communication that you wish to close your credit card account. We would like to inform you that we have arranged to close your credit card account and the same will be closed within 2 working days with Nil dues. -Nadia HDFC Bank Customer Assistance | |
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per above message from HDFC my account should have been closed but again I have received statement to day could you please look into this and fix( credit card account closer) issue at earliest?