[Resolved]  HDFC Bank — The customer service team

Address:Mumbai City, Maharashtra

Whoever is incharge of the customer service team please take note, i have personally experienceds the worst customer service in my life at the hands of your team. There is a genuine lack of courtesy in every call, infact the lack of courtesy feels like it is something your team strives achive and finds great pleasure in being rude to the customer. The things i missed about government banks from the 80's where they made you run around in cirles from department to department only to feel utterly dissatisfied and dejected in the end, seems to be the formula of your telephones team. One simple question about my debit card and i have to move around 3 different departments. If you get this and value customer relations please get in touch with me and I will give you a full gist of my "wonderful" (sarcastilly) customer service experience.
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Complaint marked as Resolved 
Verified Support
Oct 03, 2015
HDFC Bank Customer Care's response
Dear Customer

I would request you to email us at [protected]@hdfcbank.com along with card details, account details contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Anay

HDFC Bank
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    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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