[Resolved] HDFC Bank — the harassment by their loan / credit card department

Meenazam

from Mumbai, Maharashtra

Address:

19 DADOJI KONDEV MARG, SHANKALA PRESIDENCY, A-701, Mumbai City, Maharashtra, 400027

Hdfc bank is the most unprofessional & unscrupulous bank in india. Please be warned that the bank officials are highly unreliable and have been given the training to harass and torture people, be it any of their department. I have already given pdc and paid the asked installments for the loan against my credit card yet their bank officials start calling me at 7/8 in the morning saying my installment is due. They executives are extremely rude and have no correct information and despite explaining them nicely that i have paid what i have to and they shouldn't be calling me because it's all settled they have a horrible attitude saying so what if they're calling me and if they have missed out information. I have call recordings, messages and emails to prove all that i'm saying.

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May 16, 2019

Complaint marked as Resolved

This issue isn't resolved. How's it marked as resolved. This is cheating at the highest level

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard.

-Zubin
HDFC Bank Customer Assistance