[Resolved]  HDFC Bank — the harassment done through the collection department of hdfc ahmedabad

I'm here to complaint about the collection department of hdfc. We were the valueable customers of these banks since 10 years, since last two months we were not able to pay credit card bill on time due to some financial problems but we managed to do one month's payment but still there was another payment pending because i was hospitalised for my delivery and it was done by c section so i was unable able to go out for some arrangements for the bill payments but this department people didn't cared about anything and they started abusing and threatened me of coming to my place and will do whatever they want to do for their recovery. I asked for one more day to pay my due but they are not listening and calling again n again. And now i'm so much frustrated that seriously i'm going to commit suicide because this people have created disputes between me and my husband and he has literally sent me divorce papers. If i commit suicide then it will be just because of these hdfc collection department people.

Thank you.
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May 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info, the caller details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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