[Resolved] HDFC Bank — there is no option to talk to customer care executive.. no option in ivr???

[Resolved] HDFC Bank — there is no option to talk to customer care executive.. no option in ivr???

N naveendbg Oct 24, 2019

My credit card [protected] is expiring this month 10/19. The new card still not come. I want to ask status from customer care but there is no option to talk. I am dialing isd call again and again and there is nothing happening. Can you look into it? Whom should i call? Where should i talk. The number [protected] is pathetic I cannot make isd calls again and again to listen to your ivr recorded instructions and keep wasting my time. I just want if the new card is issued or not?? Was this information helpful? No (1) Yes (0)
Nov 25, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 24, 2019 HDFC Bank Customer Care's response Dear Customer, We suggest that you visit our web-site www.hdfcbank.com to download the application form for updating the contact details. The application form is available on our web site under the following path: Forms Center > Credit Cards > Change of address, Mobile Number & e-mail Id along. Kindly complete the same and forward the application form to our mailing address to review your request. Our mailing address is HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. -Nadia HDFC Bank Customer Assistance
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