[Resolved]  HDFC Bank — Threatening Calls from[protected]

Address:Chandrapur, Maharashtra, 713212

Good Morning Sir/Mam,
My name is Lorraine Kandulna and i reside in Durgapur West Bengal. Past few weeks am getting threatening calls from HDFC bank and from the number that they calling me from is[protected] and they are calling the school where am working and the number is [protected]. Every day am getting calls either from a girl or from a male for some loan that some else took by some name guendy and i do not know that person at all. I am been threatened on a daily bases and one males voice told me that if i don't clear off that persons loan the will kidnap my daughter and they will do anything to me. When i ask that persons name they will not share they name but will threthen me daily, with this am getting tensed worried what they will do my daughter my job everything. I don't have any one in my life am all alone, please i request you to please look into the matter and please advise them not to call me at my school i have some respect in my work place please i know HDFC who calls them the most respected banks in India but threatening people for no reason this type of calls i don't call them a respected bank. Please sir look in to the matter.
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Apr 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id if you have an account with us and contact detail/city on which you are receiving calls, Number you are getting calls from to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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