[Resolved]  HDFC Bank — threatening, misbehave

Address:New Delhi, Delhi, 110078

This is in reference to my complaint dated 28/06/2019 on the above subject, i approached to your manager namely sh rahul grover at village budhela, vikas puri, new delhi, for resolution of my complaint dated 28/06/2019 but very wisely he avoided my complaint and gave me a sweet pills sating that he has forwarded the mail about my complaint and on a trust that a manager of such institute is a responsible person and may resolve the issue but i was shocked and surprised when the said manager called me on sunday i. E. 30/07/2019 at about, from on mob no - [protected], [protected], and used very filthiest language and instead of resolving my problem used very un parliamentary language in a threatening tune on sunday despite it is well known and in knowledge of all the bank official " no banker is authorized to call a customer on sunday or holiday and is supposed to use only registered phone number despite my request and advice the said manager rahul grover became adamant and used very foul language. You are requested to initiate legal action against the above said bank official.in these circumstances i left no other option but to proceed to the court of law entirely at your cost and reputation of your reputation
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Aug 5, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Complete address and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance
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