[Resolved] HDFC Bank — Three transaction amount not credited even though message shows they are credited

Mankle

from Delhi, Delhi

Address:	New Delhi, Delhi, 110029
Website:	hdfc credit card

HELLO HDFC TEAM,
i have made credit card bill payments on 2nd Nov 2016, Transaction Identification Number: HBBR[protected] and two payments on 3rd Nov 2016, Transaction Identification Number: HBBR[protected] and HBBR[protected], but no amount has been credited so far but I have received message on 5th and 6th Nov which shows they have been credited. Please do the needful as soon as possible

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Dec 11, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience caused.

Request you to write to us at [protected]@hdfcbank.com along with your credit card number, transaction details (date, time and amount) and registered contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

-Natasha
HDFC Bank Customer Assistance

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Comments

Atulgoyal123456

from Ludhiana, Punjab

Bank are not decreasing the rate of interest decreased due to decrease in base rate.To decrease the rate of interest they are asking for charges.The rate of interest is also floating rate of interest but they are not decreasing it.A/C NO.[protected] A/C NO.[protected]

Mukesh K P

from Vadodara, Gujarat

Last month my friend two time deposit cash in my account same city branch so charges 115/- two time deduction in my account very bed