[Resolved] HDFC Bank — till kyc details submitted 20 times but still not completed

srikanth putanger

from Chennai, Tamil Nadu

Address:

Hyderabad, Telangana, 500039

I am chasing you people to get kyc process completion almost since last 4 months through mails and phone calls,
I have submitted kyc 20 times but no use. If you people can't mainten the services just shutdown the app. Calling and mailing to completing kyc process but just responding for name sake.
If you're not responding to customer issues/queries then whom ur responding and what work u people doing.

I need immediate closure of this issue else remove kyc process from payzapp

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Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to confirm on [protected]@hdfcbank.com, the date, mode of dispatch, date of dispatch, address to which the documents were dispatched to enable us to check and assist further. We confirm that we are not in receipt of the same till date.

-Anay
HDFC Bank Customer Assistance