[Resolved] HDFC Bank — to close my credit card permanently

channanagouda R

from Mumbai, Maharashtra

Address:

Bangalore, Bangalore, Karnataka, 560016

Sir, my name is channanagouda. I belongs to bangalore. I was using hdfc credit card. I have already blocked my card but still i am getting bills for this card. As per instruction hdfc customer care i have submitted written letter to permanently close the credit card but nothing happened. Please help me to permanently close the credit card and reimburse my all the bills that i have paid to this card without any purchase. Thanks channanagouda.
My credit card last 4 digits are 9998

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Jun 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

HDFC Bank Customer Care's response Dear Customer,

We are not in receipt of any request for card closure as on date. We request you to confirm the exact date when the letter was sent, mode of the letter, courier name, airway bill number, and delivery details to assist further. With regard to your query on credit card outstanding please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wwwruX.

-Nadia
HDFC Bank Customer Assistance