[Resolved] HDFC Bank — to pay late payment charges on emi ie rs 649/-

HARI BABU PULIMI

from Hyderabad, Telangana

Address:

Nellore, Andhra Pradesh, 524004

Sir, i am hari babu from nellore. i took personal loan from hdfc. Due to insufficient funds, my emi payment due on 6th feb by morning, the cheque was bounced . but that itself ie 6th february by evening i have maintaine dsufficient funds. any way when the cheque was presented for the second time, the loan amount was deducted . i have received a message stating that i have to pay Rs.649/- as fine due to late payment. i wanted to pay the same.can you help me to pay the payment.my contact number is [protected]
loan account number : 60570081

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Mar 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

In case of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: <2.00% or 2.50%> per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI) Kindly visit your nearest Retail Loan Service Center along with cheque / DD for the amount mentioned therein favor of HDFC Bank Ltd Loan Account No XXXXXXXX. In case you are unable to visit the branch in person, please courier it to any of our Retail Loan Service centers addressed to 'The Operations Manager' or you can also depute a representative who on behalf of you can also visit the Retail Loan Service centers along with the below mentioned documents. Authorization letter duly signed by you refer link: https://bit.ly/2L33suh Photo identity proof of representative Your photo identity proof For a comprehensive list of Retail Loan Service Center kindly visit our site https://bit.ly/29z1UV4 The overdue in the Loan Account must also be cleared immediately as such irregularity is likely to affect your Credit History. Furthermore, charges will continue to increment till the Account is regularized in full.

-Zubin
HDFC Bank Customer Assistance