[Resolved] HDFC Bank — too much of overdue charges even for first time

Sriram Chaitanya Jami

Address:

Flat No: 403, Silpa Manor, Backside of Renault Showroom, Silpa Park, kondapur, Hyderabad, Andhra Pradesh, 500084

I have been maintaining my salary account with HDFC Bank since 7 years, last week was the first time i forgot to maintain the balance in my salary account[protected] even if i have due of 6416 rs of personal loan emi, for which they have charged 600rs of late payment fee which is un ethical way, they should atleast consider and excuse for the first timers, it could happen with anybody that they forget to maintain the balance sometimes, i have lost faith them due to this, this is not at all a fair approach to deal with customers.request to suggest on this issue.

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Apr 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that in case of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: <2.00% or 2.50%> per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI) Request you to refer to our website: www.hdfcbank.com for complete details on the schedule of fees and charges applicable.

-Zubin
HDFC Bank Customer Assistance