[Resolved]  HDFC Bank — Transaction amount stuck and not received money

Address:

Lucknow hazratganj branch

Yesterday I made a IMPS transaction of rs 5000 from HDFC bank to SBI. The RRN number is[protected].
The transaction says it's timed out.
The amount is debited from my account but it has not credited to the beneficiary account.
When reached out to beneficiary bank, they said the amount has not been credited and to contact HDFC Bank.
This is really not acceptable from HDFC bank, I tried reaching out to HDFC customer care, but I couldn't get connected even after trying for more than 45 mins