HDFC Bank — transaction failed - amount debited

Address:Hanamkonda, 506009

Dear team,

I've made a transaction on 27th september @ a sweet house for 315rs... But the payment was failed and i have made another transaction which was successful.

So my account got debited for 2 times... And i didn't get the reversal till now for the first transaction...

Even i have raised a complaint on hdfc portal as well...

Please resolve it on priority...

[protected]
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Oct 01, 2019
Updated by awesomeguy13
Please do the needful... Iam unable to enter the complaint number over there...

Complaint No : HBL=[protected]

Complaint No : HBL=[protected]

Raised two complaints... Till now I didn't even get a call at least... Never expected...
Oct 05, 2019
Updated by awesomeguy13
Dear team does anybody is working on it or not...

Its been 8days... Till now I didnt get the amount back very very bad on your part...

I was never expected this much delay response to the complaints even...

We don't need you apologies and thanks... Etc... Please check and refund my money back On priority...
Oct 06, 2019
Updated by awesomeguy13
Guys today is 6th and its been 9days...

Please do the needful on priority... ¹
Complaint comments 

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from
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