[Resolved]  HDFC Bank — transaction failed but amount debited from credit card

Address:600040

Dear sir/mam,
I have made 2 transactionof rs. 15664.30x/- to jda urban rajasthan through hdfc bank credit card on 26.09.2018. The first transaction amount was deduced at that time, but the transaction was not processed. Then i made another attempt which is successful ly done hoping my previous refund will be reversed. Please do your best for return of my amount.
My personnel details as follows :
Name: — kuldeep singh [protected]@gmail.com
Hdfc registered mobile no:- [protected]
Was this information helpful?
No (0)
Yes (0)
Nov 5, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our website under the following path along with proof of transaction failure to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information