[Resolved] HDFC Bank — transaction failed but amount has been deducted | |
Dear sir/madam, I had paid an amount of rs. 1280/- through hdfc net banking to purchase an online course from udemy on 11/04/2019. The amount was deducted from my account, but the transaction was not processed. I had to pay a sum of rs. 1280 again to purchase the course. I request you to do the necessary and kindly refund the money back to me account. Account name - akhil r nair Was this information helpful? | |
May 13, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 12, 2019 HDFC Bank Customer Care's response Dear Customer, We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds. -Nadia HDFC Bank Customer Assistance | |
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I am go to the atm of hdfc changodar-382213 i withdraw payment but not dispensed from machine and it debited from my account. please help us.
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