[Resolved] HDFC Bank — transaction failed but not refunded back, complained many times

Divakarpant

from Noida, Uttar Pradesh

Address:	Nainital, Uttarakhand, 263139
Website:	HDFC PAYZAPP APP

Dear sir/mam

Payzapp transaction no. - 364153 (Failed transaction)
Date - 10/08/2017
Time - 13:30 hr
Amount - 165 ₹
Name - divakar pant
E-mail - [protected]@gmail.com

Complaint reference no.- lw-55195

I am regular user of payzapp app. I complaint two time earlier by call support and by email also but my amount is not credited.
Please credit my amount.
Thanks

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Oct 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy