[Resolved]  HDFC Bank — transaction failed. however amount debited from account

Dear sir/mam,
I have paid an amount of rs. 250/- through hdfc bank debit card on 14th november2017 to purchase an item from brothers textiles. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.
My personnel details as follows :

Name: — reshni raju
Hdfc bank account no:- [protected]
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Dec 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concerns vide ref no: 1445641 and will get back to you within 16 working days.

-Manoj
HDFC Bank Customer Assistance
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