[Resolved] HDFC Bank — transaction netbanking issue

[Resolved] HDFC Bank — transaction netbanking issue

N Nitesh266 from Mumbai, Maharashtra

Rrn reference number: [protected] User reference number: [protected] Update: your money transfer of inr 10, 000.00 on 31-05-19 timed out at beneficiary's bank. For status, contact beneficiary (Imps ref no.[protected] Transaction was not successful. Got a sms that transaction timed out. Checked status in netbanking and it shows processor down. Neither money is credited back to my account nor credited to beneficiary. Please help me getting my money back Was this information helpful? No (0) Yes (0)
Jul 5, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 HDFC Bank Customer Care's response Dear Customer, We like it to confirm that in case if the transaction is timed out funds get credited to beneficiary account within 3 working days. If the amount is still not credited in beneficiary account kindly share with us the beneficiary account statement for further assistance. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. -Nadia HDFC Bank Customer Assistance Verified Support Jun 04, 2019 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. Forms Center > Credit Cards > Cardholder Dispute Form -Bejoy HDFC Bank Customer Assistance
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