[Resolved]  HDFC Bank — Transaction not diposited in beneficiary account

Address:Ahmedabad, Gujarat, 380058

I had done online payment by IMPS of 130000 to manav builder on 05th of October 2016 from HDFC bank to Bank of India as per below address :

Name of company : Manav Builders
Bank name : Bank of India
Bank branch : Mamnagar
Current A/C no. : [protected]
Branch reconciliation code : 2029
IFSC code : BKID0002029
However above said money is not deposited in beneficiary account.
my bank account no.[protected]
HDFC bank Ltd, brach code 2863
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Feb 25, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
HDFC Bank Customer Care's response
Dear Customer,

Our concerned team has already taken up with the beneficiary bank on good faith for which we have not received any response from them. There is no specified time lines for the beneficiary bank for the resolution of the subject IMPS transaction to wrong beneficiary customer (by the remitter customer).

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have settlement latter with HDFC bank. But still my name is showing in CIBIL.
I want to remove the name from CIBIL.
Sir I received credit card but not receive pin number please send me my credit card pin number at my email

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