[Resolved]  HDFC Bank — transaction not done by my consent

Address:Gurgaon, Haryana, 122015
Website:Hdfc.com

I got a hdfc. Times titanium credit card on 13 th jan. 2018 and after some days on 30jan there is transaction of rs 900 for hegic shield automatically debited. Later on on 3rd of feb. Rs 1399 debited automatically for one assist. I called many times customer service they just provided me the number to cancel to these comapnies. Hegic shield never call connected. One assisst customer care forcibly imposing to not cancel this insurance and continue with it. But i dont want any of these services. The most shocking thing is that those debited amount are automatically registered for 3 months emi. I dont know what hdfc bakn want. They are doing frauds with customer. I also emailed my problem to hdfc but no suitable solution provided by them till today. I suggest everone to not use any service of this fraud company. Even i am withdrawing my all accounts from hdfc. I heard that it has a big name but they are worat really worst. Worst customer care of any bank i have ever seen yet.
Mobile number-[protected]
Name - rishabh srivastava
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Mar 17, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please forward the message to [protected]@hdfcbank.com with the complete issue, credit card number & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll help sort it out.

-Manoj
HDFC Bank Customer Assistance
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