[Resolved]  HDFC Bank — Transaction problem

Address:Chennai, Tamil Nadu, 600119
Website:Consumer complaint

This is Ashok.Reddipalli. My Hdfc acc no.[protected].
Today i have mobile recharge from free recharge.But transaction is not completed.I have lossed by Rs.40 balance in my account.So, can you please check the below details and return by amount in account.

30 Oct 2016 CCADJ1LBI384-CCAFREECHARGEIN [protected] 30 Oct 2016 20.00 1, 215.00

30 Oct 2016 CCADJ1LBI356-CCAFREECHARGEIN [protected] 30 Oct 2016 20.00 1, 235.00
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
HDFC Bank Customer Care's response
Dear Customer,
The transaction has been successfully processed at the Bank's end. We request you to allow 5 working days for the merchant to get back to you with the final status of the transaction. In the event you do not receive any confirmation within 5 working days, you may write to [protected]@hdfcbank.com and the same shall be taken up with the merchant.
-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information