HDFC Bank — Transaction Timed Out and money deducted | |
Today I transferred a huge amount from my HDFC bank account to another bank account. Money got deducted and got success message displayed on screen. But at same time received 2 SMS messages, earlier one saying money deducted from my account and next one with timed out error. Worst part is even the transaction is timed out at beneficiary's end the money is not credited back to my account. Rather HDFC bank is advising to ask beneficiary to check with their bank. This is not done. HDFC should revert such transactions immediately. In this pandemic situation, reaching the money to needy is very critical. Was this information helpful? | |
HDFC Bank customer support has been notified about the posted complaint. | |
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We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
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