[Resolved]  HDFC Bank — transaction unsuccessful

Dear sir,

I made payment of rs. 16, 125/- on 30/08/2019 through bhim application but amount hasn't credited to the party.

My customer i'd is 37416219 and account no. Is [protected].

Transaction i'd is[protected]. Please check and credit the amount to my bank immediately.

With regards
Praveen
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Oct 10, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
HDFC Bank Customer Care's response
"Dear Customer,

We would like to inform you that, the referred UPI transaction has been successfully processed at the Bank's end. Sometimes due to technical issue at beneficiary bank end, it may take 2-3 working days for the payment settlement in beneficiary party's account/reversal back to the remitter account. Incase of non-receipt of reversal/beneficiary still denies of having received the funds at their end, within the stipulated time as mentioned above, do write back to us at [protected]@hdfcbank.com with the beneficiary's latest bank account statement (statement with bank logo & account number) to enable us to assist you better.

-Anay
HDFC Bank Customer Assistance"
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