HDFC Bank — Transferring money to bank account

Address:

MUZAMMIL N KAZI

This is serious matter that any money transfer agent transferring money through partner bank (e.i. HDFC bank limited) taking so much time to transfer. Like a fraud case while doing transaction they have deposited Rupee one instead of transferring the total amount of 30k. Account no. is correct all details filled by agent is correct but due to technical issues bank is unable to do the transfer the whole amount but Rs. 1 got transferred to the same account.

How much time does it takes to resolve this issue also a different story. it is almost 5 months and still not done. still in checking to resolve. i hope this complaint can do an eye opening issues to banks to resolve the problems on time. attached mail from agent to bank to check the issue & reply from bank.