[Resolved] HDFC Bank — Two time balance deducted from hdfc account whenever withdraw the money from one atm

sonu4987

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I have the hdfc bank salary account and at feb.22, 2017, i have withdrawn the money from sbi atm in sector-53, noida. There is 2 atm are there. So from first atm try to withdraw the rs.6000/- but in that atm no sufficient balance was there so try with the second one and in the first try got it the rs.6000/- but got the mobile message i. E 2 times withdraw the rs.6000/- (Rs.12000/-) whenever i got only rs.6000/-.

So, please get back my extra deduction amount in my account.

Thanks,

Uma shankar
Mob: [protected]

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Apr 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your issue details, transaction details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance