HDFC Bank — Two wheeler loan

Address:400042

Dear sir/madam

Online i have apply for two wheeler loan on 02/05/2016, same day i got a
Call from hdfc bank, customer care and she told me i will forward your
Application on fast forward mode (In this mode you will get loan very
Fast). Then after 12 days i. E. 14.05.2016 i got e mail from
Hdfcbanksmartapply.com see the below mail at the bsaying that “we
Are pleased to inform you that your loan application ref no : [protected]
Has been approved” but after this e mail i have not got any call or
Feedback from bank.

Then on 16.05.2016 personally i went to hdfc bank, ahura center, andheri
East branch, i meet loan department, branch manager and she said your case
Is handling by mr swapnil singhad (Sales manager) so please contact him
Only.

Same day i have contact mr. Swapnil singhad, he said our man will come and will collect all require documents from you, on 17.05.2016 mr. Swapnil
Singhad sent his person name mr. Vinod kurthdkar on 17.05.2016, mr vinod
Had came to my office and took all require documents copy like original
Proforma invoice of vehicle, addhar card, pan card, 3 months’ salary slip,
3 months bank statement, one pass port size photo, employee i card xerox
Copy and sign on original application form. Till 23.05.2016, afternoon
Neither i have receive any call nor message from swapnil or vinod.
Afternoon i have given a call to mr. Vinod and he given me shocking news
That your application has been rejected when i ask reason he given me
Tupid answer that your earlier online application is been approved but
Your file got rejected when i ask which file then he said what i had put
Application file that got rejected and then he cut my phone. Immediate i
Have try mr. Swapnil singhad mobile no [protected] but he is not pick up my phone.

Best regards
Dinesh jadhav
[protected]
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Comments

Dear Dinesh jadhav
Kindly mail to [protected]@hdfcbank.com mentioning your loan application number and contact details, add reference number TTU[protected] to subject line. The concerned department will look into your issue.
- Natasha
HDFC Bank Customer Assistance

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