HDFC Bank — Two wheeler loan | |||
Dear sir/madam Online i have apply for two wheeler loan on 02/05/2016, same day i got a Call from hdfc bank, customer care and she told me i will forward your Application on fast forward mode (In this mode you will get loan very Fast). Then after 12 days i. E. 14.05.2016 i got e mail from Hdfcbanksmartapply.com see the below mail at the bsaying that “we Are pleased to inform you that your loan application ref no : [protected] Has been approved” but after this e mail i have not got any call or Feedback from bank. Then on 16.05.2016 personally i went to hdfc bank, ahura center, andheri East branch, i meet loan department, branch manager and she said your case Is handling by mr swapnil singhad (Sales manager) so please contact him Only. Same day i have contact mr. Swapnil singhad, he said our man will come and will collect all require documents from you, on 17.05.2016 mr. Swapnil Singhad sent his person name mr. Vinod kurthdkar on 17.05.2016, mr vinod Had came to my office and took all require documents copy like original Proforma invoice of vehicle, addhar card, pan card, 3 months’ salary slip, 3 months bank statement, one pass port size photo, employee i card xerox Copy and sign on original application form. Till 23.05.2016, afternoon Neither i have receive any call nor message from swapnil or vinod. Afternoon i have given a call to mr. Vinod and he given me shocking news That your application has been rejected when i ask reason he given me Tupid answer that your earlier online application is been approved but Your file got rejected when i ask which file then he said what i had put Application file that got rejected and then he cut my phone. Immediate i Have try mr. Swapnil singhad mobile no [protected] but he is not pick up my phone. Best regards Dinesh jadhav [protected] Was this information helpful? | |||
HDFC Bank customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Kindly mail to [protected]@hdfcbank.com mentioning your loan application number and contact details, add reference number TTU[protected] to subject line. The concerned department will look into your issue.
- Natasha
HDFC Bank Customer Assistance